ANZSCO 431411
Hotel Service Manager
General information, not immigration advice. Data as at 2026-10-22.
About this occupation
ANZSCO 2022Supervises and coordinates the activities of hotel service workers.
Also called
- Hotel Service Supervisor
Specialisations
- Front Office Manager (Hotel)
- Head Housekeeper
- Head Porter (Hotel)
- Hotel Concierge
- Hotel Office Manager
Unit group 4314
Hotel Service Managers
Hotel Service Managers supervise and coordinate the activities of hotel service workers.
Indicative skill level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia
- AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In New Zealand
- NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks include
- Determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
- Conferring with managers to coordinate activities with other organisational units
- Maintaining attendance records and rosters
- Explaining and enforcing safety regulations
- Overseeing the work of the unit and suggesting improvements and changes
- Conferring with workers to resolve grievances
Show all 7 tasks
- May perform front office and hotel reception duties
Source: Australian Bureau of Statistics, ANZSCO 2022. CC BY 4.0.
ANZSCO 2022 (the edition the CSOL uses for the 482 and 186 visas)
Title in this edition: Hotel Service Manager, skill level 2
- Major group
- 4 Community and Personal Service Workers
- Sub-major group
- 43 Hospitality Workers
- Minor group
- 431 Hospitality Workers
- Unit group
- 4314 Hotel Service Managers
The title and groups are the same in ANZSCO 2013 v1.2 and ANZSCO 2022.
Occupation Shortage List (2026)
- National rating
- No Shortage
- Confidence
- Clear
- Rated on
- ANZSCO 2022
Source: Jobs and Skills Australia, 2026 Occupation Shortage List - 6 digit ANZSCO and OSCA, released 21 October 2026. CC BY 4.0.
Possible visa options
Visas that Hotel Service Manager may be eligible for through its skilled list placement. Being on a list is one requirement; each visa has others (points, age, English, nomination or sponsorship).
| Visa | Stay | MLTSSL | STSOL | ROL | CSOL | Instrument |
|---|---|---|---|---|---|---|
| Skilled Employer Sponsored Regional (provisional) (subclass 494) - Employer sponsored stream | Temporary (5 years) | Not on MLTSSL | STSOL not used for this visa | On ROL | CSOL not used for this visa | LIN 19/219, s 5(1) |
| Skills in Demand (subclass 482) - Core Skills stream | Temporary (Up to 4 years) | MLTSSL not used for this visa | STSOL not used for this visa | ROL not used for this visa | On CSOL | LIN 24/089, s 6(3) |
| Employer Nomination Scheme visa (subclass 186) - Direct Entry Pathway | Permanent | MLTSSL not used for this visa | STSOL not used for this visa | ROL not used for this visa | On CSOL | LIN 24/093, s 7(1) |
✓ the occupation is on a list this visa uses · ✗ this visa uses the list but the occupation is not on it · — the visa does not use this list. Source: Australian Government Department of Home Affairs, visa pages, CC BY 3.0 AU.
Average salary, May 2025
Unit group 4314 Hotel service managers (ANZSCO 2022). all employees, Average weekly total cash earnings.
| Average weekly earnings | Average age | |
|---|---|---|
| All employees | $1,345.70 | 40.8 |
| Males | $1,326.40 | 39.9 |
| Females | $1,351.40 | 41.0 |
Source: Australian Bureau of Statistics, Employee Earnings and Hours, Australia, May 2025: data cube 63060DO011_202505 (Table 1), released 23 January 2026. CC BY 4.0.
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Scan to get the appSource: Australian Bureau of Statistics, ANZSCO (CC BY 4.0). Source: Department of Home Affairs, Skilled occupation list (CC BY 4.0). Source: Jobs and Skills Australia, 2026 Occupation Shortage List. © Commonwealth of Australia, CC BY 4.0. Source: Australian Bureau of Statistics, Employee Earnings and Hours, Australia, May 2025. © Commonwealth of Australia, CC BY 4.0. Search another occupation