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Our support team is here to help with your transfer questions, account issues, or anything else you need.
Business hours
Monday -- Friday, 9am -- 5pm AWST
Urgent transfers are processed 24/7.
Check our Help Centre for FAQs about transfers, fees, exchange rates, and account verification.
Visit Help CentreAUSTRAC registered. Your data is protected by 256-bit encryption.
TopRate Transfer is an app-first money transfer service, so we do not operate a walk-in branch. The address below is our registered office. For account help, please use the contact methods above.
Top Rate Transfer Pty LtdPerth, WA 6000, AustraliaABN 29 641 161 444Phone: +61 8 8992 7648Email: support@topratetransfer.com.auOpening hours: Monday -- Friday, 9am -- 5pm AWST